Have you ever noticed how retailers are really hungry for your feedback? If you look for surveys on your receipts and fill them out, you can get anything from free burgers to greeting cards. Do you know why they do those surveys? Those surveys help retailers understand what’s going on in their stores to resolve problems quickly. Smart retailers understand the value of immediate feedback. It’s extremely important that you contact your visitors quickly. If you are a Pastor, you can’t be everywhere, but those contacts can be your window to your entire Church. I’ve seen Small Group Leaders arrive 45 minutes late or even not show up at all. I’ve heard Small Group Leaders undercut their Church's Leadership, curse in class, and make lewd comments. If you’re not contacting visitors, you’re losing a lot of valuable information and probably losing visitors and members, too. When I was a kid in the 70s, my family visited the First Baptist Church of Dal...